Quote from a customer: "S*E is simply the best, love it love it love
What Customers Say
"I've tried all the other utilities such as SendToSmugMug and a plug-in
for Lightroom and I had problems with all of them.
The main problem was that I would setup a large upload to go up during
the night and the upload would invariably fail during the night. This
type of failure was a real pain because it was a partial failure, I had
to either delete all the photos from the album on Smugmug or try to
figure out which ones out of the hundreds of uploaded pictures were not
I will go as far as to say Smugmug is a good photo site, however it is
essentially worthless to me if I can't get photos uploaded in an
efficient manner. That's where Star*Explorer comes in.
Without your utility my Smugmug account would be worthless to me due to
the difficulty in uploading hundreds of photos.
I would also like to say it would be in Smugmug's best interest to
furnish a legal copy of Star*Explorer with each
account. I would suggest supplying the standard version with the basic
Smugmug account and doing the Power and Pro with the higher end
accounts. I think it would help them retain customers. I know I
was ready to cancel my Smugmug account that I've had for a year
or so. It's just to hard to upload a lot of photos without a good
utility like Star*Explorer.
I think you have done a great job with it and seem to be really
interested in fixing any problems that arise from Smugmug site upgrades.
It's a rare thing to find a software company that is responsive to the
needs of its customers. Keep up the good work.
Thanks for your efforts."
"My first upload with the tool was over a wired connection of about 520+
images total over 1.2Gb. The upload was going great until I had to
unplug the laptop power supply and move the computer to get it away from
the kids (I have a 11 month old and 3 year old). I panicked when the
program stopped responding after the move. Before, I had to manually
figure out which files
to upload and with 520+ images it would be very time consuming. But, I
simply ran Star*Explorer, was prompted with a dialog about an
interrupted upload and if I wanted to proceed. I, of course, said yes
and another dialog confirmed the number of files yet to be uploaded.
It's great when a tool does what it claims to do with a minimum of
impact to the user. I ran a smaller upload last night over my wireless
network. I have never had any size upload complete successfully
wirelessly, until Star*Explorer. I did not have any problems or
interrupts. Thanks for a great tool!"
"I know that I don't have to tell you how much time S*E has
already saved me. I've only used it three times so far, each time
uploading several GB of files. When I shoot, I usually take b/w
1500 and 3000 images a day, which need to be sorted and uploaded
within 24 hours to maximize sales. It just wouldn't be possible w/o your
Thanks for a great effort, and a great software package!"
...Two Months Later...
"...Your software is amazing. My
testimonial you use on your home page was what I wrote after only using
the software three times. Now that I've had it for two months, I can
honestly say that you should be charging at least four times as much as
you do. I've used it to upload 35Gb in the past two months,
mostly while I sleep..."
I personally wanted to thank you for S*E and to let you know how pleased
we are with its performance and your terrific customer support.
As a commercial Event Photography Company,
may upload anywhere from 100 to as many as 3000 photographs within 2-3
days of an event. I canít tell what a bottleneck this was to our
workflow process using the default Smugmug uploader. We could only get
an average 50 digital images per window so many times my photographers
would have 10 or more sessions running simultaneously. Then if a session
crashed (which happened with regular frequency) we would have to delete
all of the corrupted uploaded files and start over.
We started using S*E on a trial basis and within 2 weeks of using
your wonderful program we were hooked and had to buy the S*EPro.
I canít imagine doing things the old way. We have saved 5 times
the cost of the software in increased productivity in the past 10
days alone. I estimate we saved 3 photographers well over an hour
In May, 2005 we are photographing a Basketball tournament with 70 teams
and 5 venues, I expect there publish over 10,000 photographs of the
event within 3 days.
would not have been able to accept this challenging task without the
confidence to publish the photographs in a timely manner; your software
has given us that confidence.
"Nik - You've really done a great job on this! It
does everything I could possibly ask for! I've figured out what the "collate" function does and
within 10 minutes (mostly because of my being a bit
excel "rusty"), I was able to see my profit per dance event,
my outstanding order payments, my most popular print items,
and those items that have had repeat customers. All things that would have taken
literally tens of hours
to manually enter, maintain, and customize. You can quote me on any of this and if you would desire any
kind of "kudos" write-up beyond this, just let me know. Take care and absolute luck and success with this great
add-on smugmug tool!
Star*Explorer (S*E, formerly Smugmug Explorer) is a very small, fast,
robust and efficient Windows application designed to facilitate
certain smugmug-related activities, such as
unlimited persistent image upload, download, customized gallery settings,
It has been created and is fully supported by a person who loves digital
photography, smugmug, and, most importantly, has more than 30 years of
hardcore programming experience behind his belt.
Here's how S*E's main
Start*Explorer has an extensive (while easy to use - I hope:-) set of options:
Default values are set to match the initial needs, so you don't have
to start tweaking them immediately.
Yes, once upload has been initiated
the queue is stored on the HDD to protect user against crashes,
power failures, etc.
Several levels, configurable.
Yes, including multiple
images/albums at a time
Yes, including multiple albums at a
Yes, including multiple items at a
Custom album settings
Conversion to SM-compliant file types
Yes, for whatever graphics types
supported by GDI+ on your system
File types/size check
Direct access to specific pages
Yes, from toolbar, and main/context
Yes, including access to EXIF/IPTC
Upload image preview
Yes, any compatible file type
Image arranging for upload
Yes, including various sorting
options and fully manual adjustment
Export to Excel/Clipboard
Yes, in multiple places. Check
Yes, S*E is using industry standard
ADO interface to store information in local databases.
If you have MS Access or any other ADO-compatible tool (Crystal
Report, etc) installed, you are free to run reports of your
Yes, all actions are logged
(details level can be set by user)
Yes, SSL protocol levels 2 and 3
are supported. User can specify action types to secure.
Yes, due to extensive local data
caching S*E can load momentarily and display your data without
connecting to your account.
Yes, including optional
auto-disconnect and auto-exit
Yes, SMTP, user-configurable.
Yes, multiple formats, includes
capability for "progress" reports
*) Pro edition required for full mode, view-only
**) Pro or Power edition required to download unlimited statistical
data, single album/current month only otherwise
***) Pro edition and a separate one-time feature purchase required.
All in all, it may come handy when you have more than a dozen cell phone
pictures to upload.
"...Your customer service is one of the reason I bought this
product. It's nice to deal with someone who cares about their customers'
experience. A great program doesn't hurt either!"
"...I have been uploading my entire studio archive to smugmug, and
it would have been a nightmare to tackle a project like that without your
"...I found out about Star*Explorer by searching for 'smugmug
uploader' and 'smugmug upload tool'. I checked out whatever I found.
Star*Explorer seemed to be the only one where the person behind it cared
about stuff like bloat, stability, performance, bandwidth control, etc.
I tried Picasa with the smugmug button...works ok for a couple of
pictures but try 80 and my system pretty much locks up (unresponsive and
is massively swapping or something). Star*Explorer worked fine with this
"... found out about S*E from the Pro help section / hints on the
SmugMug site; they suggested that many pros prefer to use S*E for
uploading photos. I'm in the process of uploading over 6000 photos and
it is going smoothly with your product!..."
"...I LOOOOOOOOOOOOOVE Star Explorer! My favorite feature: shutting
off the computer when I'm done with an upload! I do many of my uploads
in the middle of the night so this is just the right feature for me!"
"...great product backed by great service..."
"...your app rocks..."
"...Your software makes it so much easier to upload thousands of
event photos that we generate each weekend. I love it so much I'm buying
the Pro edition even though I prolly don't really need the additional
"...Thanks again for the support. I almost feel a little weird about
it, when do you ever get great support for a product when you haven't
paid for it yet?..."
"...Great product! I enjoyed every moment of the trial period!..."
"...Fantastic program -- only wish I had brought it sooner. It's
saving me quite a bit of time and stress over those "socket exception
errors". Thanks! ..."
"...I'm just bummed I didn't know about your software 40,000
smugmug uploads ago..."
"...I finally got tired of the free uploaders and looked at your
I just used a demo download of your software to upload 225MB of photos (107
of them) and it took something less then 25 minutes. OK, I'm impressed!..."
"...I stumbled across your software when i was trying to find out if
Send to Smugmug could pass a proxy.
Your software is great. Esp. the SSL option on upload, gets around our
company's upload restrictions!! (((-:
Has made uploading etc .much much easier, just wish I'd found it
"...Love the program! I do all the post processing, launch S*E,
tell it shutdown my PC when done and go to bed. Can't imagine how to upload
"...Just a thank you! I know what I was looking for was a little
confusing (dual license, one pro and one power), but you were patient
helping me out! And when I typed my email address wrong, I can't believe how
fast you got me a new code for my S*E!..."
"...HUGE thanks for this product. You've truly made my life so much
easier! Having two sites and trying to get everything up to them was a
complete pain, but not anymore...."
"...just wanted to say that you rock!..."
"...Love the program, really saves me from the trouble if the
smugmug's browser-thing disconnects while uploading..."
"...I had an URGENT requirement to load to smugmug reliably, and your
software was the only answer I could find!..."
"...This is an excellent piece of software..."
"...I love your product, it's made uploading pictures so much
"...I recommend it to all the new smugmug users that I see..."
"...I like the idea of being able to download my pics back
"...I uploaded 80GB with my trial of S*E and it worked
"...S*E is simply the best, love it love it love ittttt!!!!..."
"...Your program has been a life saver. I recently shot my first
wedding and had 700mgs to upload and only 1 night to do it in. I would have
had to pull an all nighter if it wasn't for Star*Explorer.
Phenomenal interface and a ton of useful features. I couldn't be happier..."
"...Thanks for all you hard work and sorry it took me so long..."
"...Thanks for a great application!..."
"...I have been testing the setup, and without question, I love
S*E! Great work!.."
"...What can I say: you make a good product :) ..."
"...Thanks for putting out such a cool product...."
"...You have a wonderful software product that makes working with
smugmug much easier..."
"...Love the program... I plan on putting lots of travel photos up on
Smugmug, and without
Star*Explorer, it would never happen. :)..."
"...I have to say that I am quite impressed with this software
package. Job well done..."
"...I couldn't be so efficient using
SmugMug without your
"...I've used your program while it was still in beta. Very helpful
and nicely designed. Thanks again for the great product..."
"...Great product! Will be a lifesaver for me..."
"...I think you program is really great. I've got 18Gigs on Smugmug
and so can use the convenience and power of your program..."
"...Your program is a life saver. Absolutely worth every penny and
"...I've really enjoyed the program. I have uploaded 700+ files
so far from my recent trip... Not a single glitch or hiccup...
I can't imagine doing it the other way, because I had a LOT of stability
issues when uploading a large batch of files..."
"...Thanks for a great program! I've been using it since before its
full release when I heard you mention it on
dgrin. Finally got a chance to sit down and send you some money for the
license. It will be used quite a bit!..."
"...Thanks for a quality product!..."
"...I love your program and encourage you to push on. It's great!..."
"...We love what you're doing and want to support it as much as our
meager resources will allow..."
"...You have an AVID fan! I frequently have to open 10 upload windows
so this will be a HUGE help..."
"...Love your product, you have done a great job with this!..."
"...Read the entire
dgrin dialogue concerning your app for and was fascinated. I downloaded
it today and it will be great for what I plan to use smugmug for. Just had
to say thanks for all the work!..."
"...I'm just getting started with smugmug ... and S*E looked like a
"...Ver 010.100 seems to be working flawlessly! Thank You!..."
"...If only every business was as responsive as you!..."
"...S*E makes life with Smugmug oh so pleasant..."
"...S*E Customer Service deserves 5 stars..."
"...SM deleted an order from last month without telling me which
screwed up my tracking by 1 print.
If it hadnít been for S*E I would have been spent at least 30-45 minutes
With S*E I was able to get a sales report and do a side by side in Excel and
within 5 minutes I had the answer..."